By expediting the claims process, Workplace Medical was able to dramatically reduce turnaround time – from 53 days to 7 days, for complex claims. How can we help you to reduce processing times from seven weeks to seven days? The answer may surprise you.

Insurance Claims Process More Quickly, Across All Provinces

Removing the red tape associated with traditional short-term disability case management can be a challenge. Workplace Medical uses a three part process for strategically handling each of your claims – dramatically reducing cycle time. And our services are delivered completely via telephone – making it easy for you and your employees to get the disability case management services you need. Employee absences are reported directly to us eliminating the 3 part application process. An in-depth interview is conducted via telephone by a professional case manager who handles detailed medical information – getting the process moving faster. If we require more comprehensive medical information, our unique Doctor-to-Doctor Conference is utilized instead of requesting written information from the treating provider.

The direct approach results in less time handling paper and more time actually managing your employee absence! Our unique approach provides you with:

  • Professional case managers with an average of 10 years experience
  • Disability case management of employee absences from day “0” to claim closure
  • Comprehensive management of a gradual Return-to-Work plan through to claim closure • Validation of medical necessity for employee absences
  • Separation of medical from non-medical employee absences
  • Doctor-to-Doctor Conference contact rather than written request for information
  • Functional abilities evaluation prevents independent medical assessments

If you’d like to assess your disability case management program, please contact us today.