WMC is Hiring!

Office Administrator

Workplace Medical Corp is seeking a permanent full-time Office Administrator with at least 3-years of related experience for its Mobile Hearing Testing division in Toronto. 

What we can offer you:

  • Permanent full-time position
  • Optional health plan


What we need from you is:

  • Print/collate/ship confirmation packages, medical reports & correspondences.
  • Answer & direct incoming calls
  • Assist in scheduling, quote preparation and invoicing activities
  • Maintain accurate medical files and CRM client database
  • Other tasks as assigned by the Team Leader.

Required Experience:

  • Must have at least 3 years of related work experience.
  • Strong customer relations & telephone skills
  • Strong basic computer skills (Word, Excel, Outlook, CRM).
  • Experience with CRM software would be considered an asset.
  • Ability to read, write, and speak French would also be an asset

Interested applicants can apply directly to: len.lyons@workplacemedical.com Current Location: Toronto.

 

 

Professional Team Leader

Do you have experience as a professional Team Leader? The Team Leader will manage all aspects of operations activities for all service regions for Workplace Medical Corp. Mobile Hearing Division. The Team Leader will manage the Office Administrator(s) and ensure that the daily & weekly client services are being delivered on time, without error, and are meeting our client’s needs. The Team Leader will maintain proper management of company files, databases and office supplies. The Team Leader will ensure that the mobile hearing testing technicians send & receive their required data on time and manage all other vendors.

What we can offer you: 

  • Access to medical, dental benefits


Essential duties and
responsibilities:

  • Operations Management
    • Quoting clients
    • Scheduling services
    • Reporting to clients and management team
    • Invoicing Clients
  • Team Management
    • Timesheet review
    • Turnaround times
    • Conducting Performance Appraisals
  • Client Management
    • Annual service reminders & rescheduling
    • National account management
  • Subcontractor Management
    • Ensuring all vendors are providing a quality service.
    • Negotiating pricing with all vendors and formalizing vendor agreements
  • Database Management
    • Using our IT platform and systems (CRM, Hearing Software)
  • Additional items may be assigned as required at the discretion of the General Manager.
  • Expected to bring forward new ideas & proposals that will improve the quality and profitability of our company.

Required Experience:

  • The ideal candidate has a minimum 5 year experience in managing a small team in the service sector.
  • Minimum college diploma or undergrad degree in business administration
  • Strong interpersonal skills along with superior assessment and problem solving skills. French language skills are an asset, but not required.
  • Access to a vehicle required, some travel required.

 Language Skills:

 Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

 Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office suite of software (email, word processing, PowerPoint) and customer management software. 

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Interested applicants can apply directly to: len.lyons@workplacemedical.com Current Location: Toronto.

Experienced First Aid Instructors

Do you have experience as a professional responder and a passion for teaching? If so we invite you to join the instructor team at Workplace Medical Corp. (WMC) as a first aid instructor. WMC is actively seeking professionals with first aid training experience and a strong understanding of prehospital care to deliver our WSIB accredited first aid program to clients throughout Ontario. WMC trains over 16,000 people a year in workplaces across Canada and are looking to expand our instructor pool to meet the growing demand for our programs.

What we can offer you:

  • Full-time and part-time availability
  • First aid equipment and teaching materials (instructor to supply their own laptop and LCD projector)
  • Excellent full day and half day rates
  • Mileage reimbursement for every km from your home to the course
  • Exceptional administrative support
  • Paid training

What we need from you is:

  • Experience as a first aid instructor (minimum 1 year)
  • Experience as a first responder or medical knowledge (ex: paramedics/firefighters/police officers/military/nurse/medical technicians)
  • Availability during the week and on weekends
  • Completed vulnerable sector security clearance
  • Valid driver’s license and access to a vehicle
Interested applicants can apply directly to: recruiting@workplacemedical.com Required experience: Minimum 1 year as a first aid instructor Current Locations: Toronto and GTA.

Description de l’emploi

Le Service Mobile d’Audiométrie de Workplace Medical Corp est à la recherche d’un chauffeur/représentant de service à la clientèle dans le secteur du Grand Montréal. Le candidat choisi recevra une formation pour opérer notre unité mobile et effectuer des tests d’audiométrie sur le site pour des compagnies dont les employés sont exposés à des niveaux dangereux de bruit au travail. Une expérience de travail reliée est préférée mais n’est pas obligatoire. Il s’agit d’une possibilité de carrière vraiment unique et emballante et nous sommes disposés à accréditer et former la bonne personne.

Caractéristiques du poste :

  • Poste permanent à plein temps
  • Salaire concurrentiel + prime
  • Régime de santé
  • Allocation de dépenses

Principales responsabilité :

  • Conduire l’unité mobile à l’établissement du client et effectuer leurs tests d’audiométrie.
  • Activités administratives (devis, établissement de calendrier, maintenance des données, rapports, etc.)
  • Maintenir l’unité mobile et l’équipement en bon état de fonctionnement.

Exigences du poste :

  • Bilinguisme (Français et anglais).
  • Au moins 5 ans d’expérience de travail.
  • Solides compétences informatiques.
  • Bon dossier de conduite.
  • Prêt à voyager.

La préférence sera accordée aux personnes qui possèdent les qualifications suivantes, mais nous formerons la bonne personne :

  • Certification comme technicien en audiométrie.
  • Expérience antérieure dans la conduite d’un petit camion.
  • Expérience antérieure en audiologie ou secteur médical/technique semblable.
  • Expérience antérieure en administration ou gestion.
  • Expérience antérieure en relations avec la clientèle.

Présentations du Curriculum vitae :

Afin de faciliter notre processus d’examen et de sélection nous demandons à tous les candidats de soumettre des exemplaires de leur réponse et de leur CV en français et en anglais.

Les présentations de curriculum vitae devraient être adressées à Mike Stock.

Job Type: Plein-temps


Exigences

  • Permis de conduire de classe 3
  • Basé dans la région de Montréal

Contact Workplace Medical Today