Urgent Injury Triage Program (UITP)
What happens in the first minutes after an injury often determines whether a case resolves quickly or turns into avoidable time loss. Workplace Medical’s Urgent Injury Triage Program (UITP) connects injured workers and supervisors to ER-trained occupational health nurses in real time, helping employers avoid unnecessary ER and walk-in visits, reduce recordables, and control lost-time costs from Day 0.
Urgent Injury Triage Services
Our ER-trained, nurse-led triage program provides immediate clinical decision-making at the moment of injury, replacing uncertainty and delay with real-time guidance from occupational health professionals.
- Real time clinical triage by phone or virtual visit at moment of injury
- Clear right care decisions (selfcare, clinic visit, escalation) to avoid unnecessary ER visits
- Multilingual support through Voyce: Medical Interpreter Services (250+ languages)
- Immediate documentation and guidance for supervisors and first responders to support compliant incident response and absence management
- Follow up with injured workers and integration with disability management for time loss cases
Nurse-led triage can prevent unnecessary escalation, reducing walk-in clinic visits by up to 90% through immediate clinical decision-making.
What Sets Workplace Medical Apart
- Clinically-led by ER-trained nurses – not scripted call centres or generic telehealth lines
- Immediate response at injury moment – no appointment delays
- Evidence-based decisions – avoiding unnecessary ER/walk-in visits
- Language-inclusive delivery – supporting diverse workforces
- Proven results – reducing time loss by up to 90% and enabling safer RTW
Program Integration & Absence Control
UITP connects clinical triage at the moment of injury directly to absence control, disability management, and workers’ compensation — reducing delays, confusion, and avoidable time loss from Day 0.
- Faster, defensible incident reporting aligned with workers’ compensation requirements
- Earlier modified-duty and return-to-work planning informed by real-time clinical insight
- Clear, consistent documentation that supports defensible case management and claims decisions
By intervening clinically at the moment of injury, Canadian employers reduce avoidable time loss, control costs, and support safer, faster return to work.
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